Privacy Policy

1. Information We Collect

We only collect personal information that is reasonably necessary for our business activities and functions.

A. Information You Voluntarily Provide

When you submit an inquiry through our contact form, we collect the personal information you choose to provide, which typically includes:

• Your Name
• Email Address
• Phone Number (if provided)
• Subject and message contents

B. Technical and Infrastructure Data

When you browse our Site, automated systems automatically collect certain technical data transmitted by your browser or device, including:

• Your IP address
• Browser type and version
• Operating system
• Pages viewed, time spent on pages, and standard web log data

2. How We Collect Your Information & Third-Party Service Providers

We utilize modern, secure cloud infrastructure to host our Site and process communications.

• Website Infrastructure (Cloudflare Workers): Our Site is hosted and executed using Cloudflare Workers (provided by Cloudflare, Inc.). When you visit our Site, your connection and requests pass through Cloudflare’s global edge network. Cloudflare may process network routing logs, IP addresses, and security telemetry to deliver site content efficiently and defend against cyber threats or malicious traffic.
• Contact Form Submissions (Resend): When you submit a message via our contact form, your inquiry data is securely processed and delivered using Resend (provided by Resend Inc.), a transactional email infrastructure service. Resend processes your name, email address, and message content solely for the purpose of transmitting your message to our internal team.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries, requests, or business communications.
• To operate, maintain, and secure our Site.
• To detect, prevent, and address technical issues or unauthorized security breaches.
• To comply with relevant Australian legal and regulatory obligations.

4. Overseas Disclosure of Data

Because we use global cloud providers (Cloudflare and Resend), personal data transmitted through our contact form or processed during your visit to the Site may be routed through or stored on servers located outside of Australia (including in the United States or other global data center locations).

We take reasonable steps to ensure that any overseas service providers handle your personal data securely and in a manner consistent with Australian privacy obligations.

5. Cookies and Web Analytics

Our Site may use minimal essential cookies or session logs necessary for site operation, security, and performance optimization provided by Cloudflare. You can configure your browser settings to reject cookies, though some basic features of the Site may be affected.

6. Data Security

We take reasonable technical and organizational measures to safeguard your personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, no data transmission over the internet or cloud infrastructure can be guaranteed to be 100% secure.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out of date, incomplete, or misleading.

To request access or correction, please contact us using the details listed below. We will respond to your request within a reasonable timeframe.

8. Questions or Complaints

If you have any questions about this Privacy Policy or wish to make a complaint regarding how we have handled your personal information, please contact us at:

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technical infrastructure. The updated version will be indicated by the "Last Updated" date at the top of this page.